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Next cohort begins October 6, 2026. Massachusetts firms train at no net cost.

Privacy Policy

This Privacy Policy explains how TPM Programs ("we," "us," or "our") collects, uses, and shares information when you visit www.tpmprograms.com (the "Site") or engage with the Elite Advisor Development program (the "Program").

By using the Site or contacting us, you agree to the practices described here. If you do not agree, please do not use the Site.

Who we are

Elite Advisor Development is a live professional development program for financial advisory firms, delivered by TPM Programs. We work primarily with firms and their advisors, including Massachusetts firms that may qualify for state Workforce Training Fund support.

If you have any questions about this policy, contact us at JKing@transcend-pm.com.

Information we collect

Information you give us directly. When you submit a form, request a consultation, or correspond with us, we may collect your first and last name, business email address, firm name, your role, how you heard about us, whether your firm has a Massachusetts office and W-2 employees, and any details you choose to share about your firm and your advisors.

Information collected when you enroll. If your firm joins the Program, we may collect billing and enrollment details, the names and contact information of participating advisors, and information generated during the Program, such as assessment results, goals, and coursework you complete during live sessions.

Workforce Training Fund application information. If your firm pursues Massachusetts Workforce Training Fund support, we help facilitate the application. To do so, we may collect and process information needed for that application, including firm details, employee counts, and other documentation required by the state program.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect technical information such as your IP address, browser type, device information, pages viewed, referring URLs, and the dates and times of your visits. We collect this through cookies and similar technologies (see "Cookies and analytics" below).


We do not intentionally collect sensitive personal information, and we ask that you not submit it through the Site.

How we use your information

We use the information we collect to:


  • Respond to your inquiries and schedule consultations;
  • Provide, administer, and improve the Program, including live sessions, coursework, and assessments;
  • Facilitate Massachusetts Workforce Training Fund applications and related documentation on behalf of eligible firms;
  • Process enrollment and billing for participating firms;
  • Communicate with you about cohorts, scheduling, program updates, and relevant offerings;
  • Operate, maintain, secure, and improve the Site;
  • Comply with our legal obligations and enforce our agreements.
How we share your information

We do not sell your personal information. We share it only as described below:

Service providers. We use trusted third parties to operate our business, such as website hosting (Webflow), video conferencing (Zoom), scheduling and calendar tools, email and customer-relationship tools, payment or invoicing providers, and assessment providers. These providers process information on our behalf and are expected to protect it.

Government programs. Where your firm pursues Workforce Training Fund support, we share the information needed to complete and submit the application with the relevant Massachusetts state agency or program administrator.

Legal and safety reasons. We may disclose information if required by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others, or to prevent fraud.

Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction, subject to this policy.

Cookies and analytics

The Site uses cookies and similar technologies to function properly, remember preferences, and understand how visitors use the Site. We may use analytics services to help us measure traffic and improve the Site. You can usually control cookies through your browser settings, though disabling them may affect how the Site works.

How long we keep your information

We keep personal information for as long as needed to fulfill the purposes described in this policy, including providing the Program, meeting Workforce Training Fund and other legal or record-keeping requirements, resolving disputes, and enforcing our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

How we protect your information

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

You may:

  • Update your information by contacting us at JKing@transcend-pm.com
  • Opt out of marketing emails by using the unsubscribe link in our messages or contacting us;
  • Request access to, correction of, or deletion of your personal information, subject to applicable law.
Children's privacy

The Site and the Program are intended for businesses and professionals and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

Third-party links

The Site may link to third-party websites or services we do not control, including scheduling tools and government program pages. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" above. Material changes will be posted on this page, and your continued use of the Site after changes take effect constitutes acceptance of the updated policy.

Contact us

If you have questions or requests regarding this Privacy Policy or your information, contact:

Email:  JKing@transcend-pm.com